What is EQUIPU?
EQUIPU is a service developed in partnership between Glasgow City Council, NHS Greater Glasgow & Clyde Health Board, East Dunbartonshire Social Work Department, West Dunbartonshire Social Work Department, East Renfrewshire Social Work Department, Renfrewshire Social Work Department and South Lanarkshire Social Work Department as part of the Joint Futures Initiative.
What does EQUIPU do?
It is a service responsible for providing, delivering and installing a range of disability equipment supplied by health and social work services to disabled people living at home.
Who runs EQUIPU ?
Cordia (Services) LLP, which is Limited Liability Partnership was selected to run the service for the seven partners involved. The LLP is wholly owned Glasgow City Council and responsible for a whole range of services including home care and a range of technical and transport services.
Where is EQUIPU based?
EQUIPU is based in the Baillieston area of Glasgow, which has good links to the motorway and road networks.
It is a large converted warehouse which contains storage facilities for the equipment workshop area for technical staff, recycling area for cleaning returned equipment to agreed standards, training facilities and office accommodation.
How can I get equipment from EQUIPU?
You need to have been assessed by staff from health or social work services as requiring equipment. They will pass the request on to EQUIPU indicating the priority and timescale that the request should be dealt with.
How do I arrange an assessment?
If you are having difficulty with an activity in your daily life (such as having a bath, getting in / out bed, using the stairs or using the toilet) you may consult social work services or your GP. They will arrange for an assessment to be carried out either by health or social work staff depending on your difficulties.
What is an Assessment?
The purpose of an assessment is to look at what your needs are and how best these needs can be met.
For each problem identified the possible solutions will be explained and a recommendation made. You will be involved as much as possible in this process.
Any further questions, please contact
Gerry Kelly
EQUIPU
Baillieston Distribution Centre
Nurseries Road
Baillieston
Glasgow
G69 6UL
0141 287 6311
Contact EQUIPU:
0845 270 2246
Data Protection
Many people in Glasgow will have contact with Social Work Services at some point in their lives. In order to provide appropriate services it is necessary for us to collect information about individuals. This leaflet explains what we do with that information and how it is protected.
Sometimes to prevent duplication and to provide an effective service, or because the law requires us to, we need to share information with other departments or agencies. The leaflet also explains this.
Why do we need information about you?
To make sure that we provide you with services to meet your needs we need to keep records about you. This means that decisions are based on up to date and accurate information. Where appropriate it also means that we are able to keep your circumstances under review.
We will only keep as much information as we need and we will treat this in confidence.
What type of information do we need?
The information we require will vary according to your needs. For example, if you require assistance in supporting a relative at home, we may ask about your health, finances, housing and family.
The information we receive about you will be used for the purpose of meeting your specific needs.
This information will then be recorded as part of a structured record in your name.
How will this information be used?
This information will be used to assist any relevant workers to assess your needs. This helps to ensure that the most appropriate support and services are made available to you as quickly as possible.
The information will also be used to help us to monitor the services we provide and to plan future services.
How will we get this information?
There are a number of ways that we may receive this information. These include:
· from your applications, interviews, meetings or telephone calls
· from someone acting on your behalf (for example, a friend, carer, neighbour or relative)
· from other people who may be working with you (for example, school or hospital staff, your general practitioner or health visitor)
Confidentiality
Information about you will only be used to help meet your needs now and in the future. We will only keep information for as long as we need to.
Information about you will be treated as strictly confidential. Only people who are involved in providing you with services will be able to see this information.
Consent
To help us provide more effective services and to reduce duplication of information we work jointly with other organisations such as health and education.
Where joint working takes place, a joint assessment may be required.
Joint working will involve sharing information about you with other relevant organisations and we may require your consent to do this. Where necessary and whenever possible we will ask for your written consent, by means of a consent form, before information is shared.
Anyone to whom we pass information also has a duty to treat this confidentially.
We do not always require your consent to pass on information. The law requires us to do this where we have a statutory or legal obligation. Examples of this include crime prevention and child or adult protection.
Can you see your file?
You can ask at any time for access to information we hold about you. To do this we need to get enough information from you to locate your file. We also need details of the information you want to see.
Providing all requirements are met, we must then provide the information requested within a set timescale.
To get further information about accessing your file,
ask for the leaflet on Data Protection Act 1998 Access to Personal Data (Subject Access).
